Front of the House: Restaurant Manners, Misbehaviors & SecretsSimon and Schuster, 31 mars 2015 - 208 pages In the bestselling tradition of Restaurant Man and Setting the Table, Front of the House is a revealing and wryly humorous behind-the-scenes look at the gracious art of great restaurant service. Great restaurant service is a gracious art that's been studied, practiced and polished by Jeff Benjamin, two-time James Beard Award nominee and managing partner of Philadelphia's acclaimed Vetri family of restaurants. Sagacious and observant, he beckons us behind the scenes for an insider's look at reserving a table, what your server thinks of you, what it takes to get ejected from a fine restaurant and a host of other revelations. |
Table des matières
INTRODUCTION | 15 |
The Art of the Reservation 23 Setting your place at the table | 29 |
AT YOUR SERVICE | 47 |
Help Us Help You | 64 |
Welcome to the Family 76 An employer is more than just the guy who signs the paycheck | 86 |
Inside the Staff Meeting 97 Were all in this together So lets eat | 102 |
BE OUR GUESTS | 105 |
DAYS OF WINE | 127 |
PUTTING SYSTEMS IN PLACE | 145 |
Checking In 156 Were just bit players in the evenings performance The guest is the star | 160 |
COME AGAIN | 173 |
AFTERWORD | 193 |
Autres éditions - Tout afficher
Expressions et termes fréquents
actually Amarone arrive asked bottle can’t chef chicken coffee cook cookies corkage couldn’t couple course create critic dessert didn’t dining room dinner dish doesn’t Dolcetto employee enjoy entrées everything expect experience fact food blogs four top friends gastropub gnocchi guests happen happy Heather Locklear hospitality host I’ve industry ingredients iPad Italian Italian cuisine Italy Jeff kids kitchen Let’s look maître manager Marc meal meeting menu merlot minutes never night noticed offer okay party pasta person plates reason replied reservation restaurant business salad seated serve server service staff simply smile someone sommelier sure talking tell there’s they’re things tonight trying turn Vetri Family wait walked wasn’t we’re what’s wine list wrong you’re Zagat