Front of the House: Restaurant Manners, Misbehaviors & Secrets

Couverture
Simon and Schuster, 14 avr. 2015 - 208 pages
In the bestselling tradition of Restaurant Man and Setting the Table, Front of the House is a revealing and wryly humorous behind-the-scenes look at the gracious art of great restaurant service.


Great restaurant service is a gracious art that’s been studied, practiced and polished by Jeff Benjamin, two-time James Beard Award nominee and managing partner of Philadelphia’s acclaimed Vetri family of restaurants. Sagacious and observant, he beckons us behind the scenes for an insider’s look at reserving a table, what your server thinks of you, what it takes to get ejected from a fine restaurant and a host of other revelations.
 

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LibraryThing Review

Avis d'utilisateur  - skinglist - LibraryThing

While I'm not familiar with the Vetri brand, this was an interesting look at the hospitality industry via that lens. A mix of common sense knowledge and some interesting behind the scenes like reservation management. Good, quick read Consulter l'avis complet

Table des matières

INTRODUCTION
15
The Art of the Reservation 23 Setting your place at the table
29
AT YOUR SERVICE
47
Help Us Help You
64
Welcome to the Family 76 An employer is more than just the guy who signs the paycheck
86
Inside the Staff Meeting 97 Were all in this together So lets eat
102
BE OUR GUESTS
105
DAYS OF WINE
127
PUTTING SYSTEMS IN PLACE
145
Checking In 156 Were just bit players in the evenings performance The guest is the star
160
COME AGAIN
173
AFTERWORD
193
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À propos de l'auteur (2015)

Jeff Benjamin first joined forces with chef Marc Vetri in 1998 to create Vetri, one of the country's most influential Italian restaurants. The Vetri Family of restaurants now includes six establishments in Philadelphia and New Jersey.

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